Join the KOTO Volunteer Team

KOTO’s success and growth would not be possible without the support of our dedicated volunteers. Whether you’re an English teacher, hospitality trainer, or have skills in other areas, we can likely put your expertise to good use. Please read the information below, and when you're ready to get involved, email your CV to volunteers@koto.com.au.

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Volunteer Availability

To support our trainees and staff, we ask that volunteers be available to work during weekdays, as our key staff are generally in the office only during the week. Weekdays, between 8:30 AM and 4:30 PM, are the best time for volunteer support. We also understand the importance of balance, so trainees sometimes take breaks, and volunteers can adjust their hours as needed.

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Commitment Duration

We require a minimum commitment of three months from volunteers. Managing a volunteer program requires significant time and effort, so we ask for your dedication. In return, KOTO is committed to supporting your personal and professional goals while offering flexibility to ensure your experience is as rewarding as possible.

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Location & Travel

KOTO's restaurant is located on Van Mieu Street in Dong Da, Hanoi, with our office just around the corner. Our training center is situated in Phat Tich commune, Tien Du district, Bac Ninh province. To make commuting easier, we offer daily bus transportation to and from the training center.

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Skills & Experience

While we offer support, we do not provide formal training for volunteers. We welcome individuals with diverse skills and backgrounds. Whether your expertise is in teaching, hospitality, social work, marketing, design, event management, or leadership, there is likely a place for you at KOTO. Please include a detailed list of your skills and experience in the Volunteer Application Form attached below.

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Background Checks

For the safety of our trainees and staff, police checks and reference checks are required. While the process is a standard part of the non-profit sector, it is typically straightforward and inexpensive. You will need to contact the relevant authorities in your home country to obtain these checks.

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New to Hanoi?

If you’re coming to Hanoi specifically for a volunteer assignment with KOTO, please note that we cannot assist with visas, housing, or other logistical arrangements. Volunteers are responsible for organizing their own accommodation and travel logistics.

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What to Expect

As a KOTO volunteer, you will work in a fast-paced, dynamic environment, facing both the challenges and rewards of working in a developing country. You will also have the chance to engage with at-risk youth, helping them pursue their dreams while gaining firsthand experience in the non-profit sector.

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Why Volunteer with KOTO?

Volunteers play a crucial role in KOTO’s operations. In return for your time and expertise, you will gain valuable experience while helping vulnerable youth transform their lives. We take great pride in offering volunteers a meaningful experience, fostering personal growth, and ensuring that your contributions have a lasting impact.​